Sky 1 of Miami · Logistics · 2026
Miami to Colombia, Priced and Tracked in One Place
A Medley freight forwarder that ships boxes, documents and online orders from Miami to Colombia. We built a bilingual site where customers get a real price, track their package and get answers in Spanish at any hour, without waiting for a call back.
What we built
The challenge
Sky 1 of Miami's customers are mostly Colombian families and small businesses in South Florida, and they ask the same three questions: how much, how long, and where is my box. Every one of those questions was a phone call or a WhatsApp message, and the answers depended on someone being free to pick up.
What we did
- Built the site Spanish first, with English one tap away, and a loud Miami and Colombia look instead of a generic shipping template.
- Built a quote engine that works out real billable weight from size and weight, applies Colombia delivery zones and shows the total live.
- Built package tracking for customers and a simple admin screen for the team to update shipments.
- Added an AI assistant that can give a quote, look up a tracking number and answer common questions, in Spanish or English.
- Sent every quote and contact request straight to the team by email, with the warehouse drop-off address and hours on every page.
The outcome
The site is live with instant quotes at $4 per pound all-in to the door, self-serve tracking and a bilingual assistant that answers around the clock, so the team spends its time shipping instead of repeating prices on the phone.
Want results like this?
An engineer looks at your calls, leads and software, shows where AI pays off, and gives you a fixed quote.