What if it tells a customer something wrong?
It answers only from the facts you approved: prices, hours, services and rules. When a question falls outside that sheet, it takes a message or transfers the call instead of guessing. Every call has a transcript, so when something reads off we see it and correct the instructions.
Where this applies
This answer comes from our page on AI receptionist, where the full picture lives: what it does, where it pays off and how the build works.
Related questions
Start with a free AI audit.
An engineer looks at your calls, leads and software, shows where AI pays off, and gives you a fixed quote.